On the chance that you should come across a manufacturer defect, we will gladly exchange the item within 7 days of purchase, or repair it within two weeks. Please retain your proof of purchase, as it is required for your guarantee. Sorry, no refunds.
Our guarantee does not include loss or damage due to bending, stretching, tarnishing, scratches, cracks, broken or cracked stones due to damage.
But we will gladly repair items not covered by the guarantee for an additional charge.